This policy is for people whose personal information we use as part of Big Little London Limited business.
Whenever we collect personal information we will be up front about this and will explain what we intend to do with it. We will also give you clear options regarding the ways in which your personal information is used.
Below we explain how Big Little London Limited uses (and protects) personal information – including information from the use of our website and participating in campaigns organised by Big Little London Limited and our clients. Consequently, please read the following carefully to understand how we use your personal information and, importantly, how we protect your rights.
In this policy, ‘we’, ‘our’ and ‘BIG little LDN’ each mean all the companies that make up Big Little London Limited.
We collect and use the following types of personal information:
We collect your personal information when you:
We may also obtain your personal information from sources, such as:
Using legitimate interest, we may process your personal information:
If you contact us or otherwise give us your contact information (for example by registering or by completing an enquiry form on our website(s)), we may, using legitimate interest as a legal ground, process your personal information:
When you enter into an agreement with us, either as a vendor or partner, we process personal information such as your name, contact details and correspondence. The purpose is to enter into this agreement and communicate with you before, during and after our formal business relationship.
If you have opted in, provided your explicit consent, or we can process your personal information data under legitimate interest, we may send marketing communications to you about our products and services where:
We keep a register of your personal information that us used by us for marketing and communications. You can at any time opt-out from receiving such marketing by clicking on the opt-out or unsubscribe link(s) provided in our marketing communications or make changes to your marketing preferences generally by contacting us at email@example.com.
We collect and process children’s personal information solely for the purpose of providing our services and ensuring their safety and well-being while engaging with us. We do not use their personal information for marketing purposes without the explicit consent of the child if they are 13 years or older, or from a parent or legal guardian if the child is under 13 years old.
We may use your personal information to:
We process personal information only when we have a valid legal ground to do so. Most frequently, we use your personal information where:
Importantly, if you do not provide us with enough personal information, we may not be able to enter into or fulfil a contract with you.
We do not use automated decision making on our website.
To run our business efficiently, we sometimes will have to share your personal information with other (trusted) parties such as:
We practice data minimisation so we will only use data suppliers to process your personal data when required.
When required under applicable law, we may provide you with a list of our suppliers upon request.
At this point we do not process your personal information outside of the European Union (EU) or the European Economic Area (EEA). Should your personal information move outside the EU or the EEA or from another country that restricts transfers of personal information, we use the EU Commission’s standard contractual clauses (as may be amended from time to time) or other locally-compliant transfer mechanisms outside the EU/EEA, such as consent or local transfer agreements to ensure that an adequate or a same level of protection is applied to your personal information as the one afforded in the country of origin.
To help Big little London operate our service and meet our legal obligations we will store your personal information in accordance with law or for as long as necessary to fulfil the purpose for the processing. To comply with this, we have regular reviews where we assess our data protection and privacy work with the intention to amend, update and, if necessary, delete personal information when it is no longer needed.
We will only hold information for a longer or shorter period where we are under a legal obligation (for example, to comply with tax, labour laws or any other relevant applicable laws and regulations), to resolve disputes, and to enforce our legal agreements and policies.
The security of your personal information is very important to us. We take legal, technical and organisational measures that we consider necessary in order to maintain the confidentiality and security of your personal information, with due regard to the applicable obligations and exceptions under the legislation in force.
These safeguards include for instance monitoring and auditing of our IT infrastructure, encryption of files in transit and at rest, strong password policies, limiting access to personal information to personnel with a legitimate business purpose, and data protection training for the company’s personnel.
We regularly review our policies regarding the collection, storage and processing of your personal information, including physical security measures, to prevent alteration, loss, query, use or fraudulent or unauthorised access of your personal information.
We have put in place procedures to deal with personal information security incidents and personal data breaches and will notify you and any applicable regulator or authority of a breach where we are legally required to do so.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
We ensure that you may exercise your individual privacy rights under applicable privacy and data protection laws. Depending on the applicable laws in your country, you may have certain rights under data protection law. Under the GDPR, you have the following rights:
Please be aware that these rights are not always absolute and there may be some situations in which you cannot exercise them or they are not relevant. To help you understand how they work, we have provided links to the Information Commissioner’s Office’s guidance on each of the rights.
128 City Road,
You also have a right to make a complaint to your local privacy supervisory authority. Our main establishment is in the UK, where the local supervisory authority is the Information Commissioner:
Phone: 0303 123 1113 or 01625 545 745
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it other than any third party intellectual property rights. Those works are protected by copyright laws, trademark laws and treaties around the world. All such rights are reserved.
The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this site are our registered and unregistered Trademarks other than any third party intellectual property rights. In addition, page headers, graphics, icons and scripts are our service marks and our protected intellectual property and may not be copied, used or imitated without the prior written consent of BIG little London Limited. Nothing contained on this site should be construed as granting, by implication, or otherwise, any licence or right to use any Trademark displayed on this site or those of any third party without our express written permission. Your misuse of the Trademarks displayed on this site, or any other content on this site is strictly prohibited. You may print off copies, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You are also advised that we will enforce our intellectual property rights to the fullest extent permitted by the law.
Any information, commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
Our site includes links to other web sites or material which are beyond our control. We are not responsible for content on the Internet or World Wide Web pages or any other site outside our site.
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. You must bear the risks associated with the use of the internet.
To the fullest extent permitted by law, we and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Incompatibility of our site with any of your computer equipment, software or telecommunications links.
Unsuitability, unreliability or inaccuracy of our site.
To the fullest extent permitted by law you acknowledge and agree that we will not be liable to you or any third party for any consequential or incidental damages (including but not limited to loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and/or any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable). This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. Nothing in these terms shall affect the statutory rights of a consumer.
You agree to indemnify and hold us harmless from all liabilities, claims and expenses that arise out of the content you submit, post or transmit via our site, or from your use/misuse of our site or the use/misuse by any person for whom you are responsible or from your violation of these terms.
Any material you upload to our site will be considered non-confidential and nonproprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, pornographic or profane material or any material that would constitute or encourage conduct that would be considered unlawful and/or a criminal offence.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
You may not link to our home page without our express written consent. Our site must not be framed on any other site, nor may you create a link to any part of our site without our prior written consent. We reserve the right to withdraw any linking permission without notice. If you wish to make any use of material on our site other than that set out above, please address your request to firstname.lastname@example.org.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you have any concerns about material which appears on our site, please contact
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